How do I fix timesheet mistakes?

Edit clock times, add missing entries, adjust breaks.

Plans:
StarterProfessionalBusiness
For:Admin

Time adjustments let you correct mistakes — edit clock times, add missing entries, and adjust breaks. Every change is logged in the audit trail.

Steps

  1. Open the staff member from Manage → Members to see their weekly timesheet.
  2. Find the shift that needs fixing.
  3. Click Edit or Add Entry.
  4. Adjust the clock-in time, clock-out time, or break times.
  5. Add a note explaining the change (required for audit trail).
  6. Save — the change is logged and the timesheet updates immediately.

Tips

  • Always add a note — it protects you if there's ever a dispute.
  • Staff can message you through the portal to explain what happened.