After viewing a payslip, staff can raise a structured query if something looks wrong.
For Staff
- Go to your Payslips tab in the staff portal.
- Find the payslip in question.
- Click ⚠️ Query.
- Select a category: Missing Hours, Wrong Break, Wrong Rate, Missing Allowance, or Other.
- Add a note explaining the issue.
- Submit — your admin will be notified.
For Admins
- Open queries appear in the Payments → Dashboard under "Payslip Queries".
- Review the query details.
- Click Respond & Resolve to write a response.
- Staff will see your response in their payslips tab.