How do I use the AI Agent?

Create roster shifts using natural language.

Plans:
Business
For:Admin / Manager
0:00 / 1:48
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The AI Agent lets you create roster shifts by telling it what you need in plain English. It resolves staff, locations, and dates, checks availability and conflicts, then shows you a confirmation card before making any changes.

How to use

  1. Click the bot icon in your admin header.
  2. Switch to the Agent tab (amber/orange).
  3. Type something like "Add James to Monday 9 to 5 at The Barber Shop".
  4. The Agent resolves the staff member, date, and location.
  5. It checks availability and conflicts.
  6. A confirmation card appears with all the details.
  7. Click Confirm to create the shift, or Cancel to discard.

What it can do

  • Create and delete roster shifts, add time entries, and fix missed clock-outs.
  • Add, edit, or deactivate staff; reset PINs; assign or unassign locations.
  • Approve or reject leave, record leave, and mark unavailability.
  • Set pay rates, add payroll adjustments, and resolve staff messages.
  • Handle natural-language dates and 12-hour times, and disambiguate names.
  • Warn about conflicts, unavailability, past dates, and unassigned locations.

What it won't do

  • Act without confirmation — every change is prepared first and applied only after you confirm.
  • Bulk actions in one go — it does one prepared action per confirmation.
  • Send roster emails or run payroll exports — do those from the dashboard.

Security

  • Every action requires explicit confirmation — nothing happens silently.
  • Confirmation tokens expire after 5 minutes.
  • All parameters are validated server-side.
  • Powered by Anthropic's Claude.

See also: AI Agent overview