The AI Agent can perform actions on your behalf — creating shifts, adding staff, fixing missed clock-outs, and more. It always asks for confirmation before making any changes.
What it can do
- Create and delete roster shifts
- Add new staff members (auto-generates email, password, and PIN)
- Fix missed clock-outs
- Approve or reject leave requests
- Set pay rates
- Assign staff to locations
- Deactivate staff members
How it works
- Tell the Agent what you want in plain English.
- It asks any clarifying questions (listing your locations, suggesting PINs, etc.).
- It shows a preview of what it will do.
- You confirm or cancel.
- Only after confirmation does it make the change.
Usage limits
- 60 requests per week included with Business (a request is one message you send the Agent — confirming a prepared action doesn't count against it).
- Limits reset every 7 days. When you hit the limit, you'll see the exact reset date.
- A combined weekly AI cost guardrail (~A$10) also applies as a best-effort safety limit.
- If the Agent can't do something, it will tell you where to do it manually in the dashboard.
- Included with Business, or available as a $25/mo add-on (which also includes the AI Assistant) on Starter and Professional.
See also: Agentic AI (detailed guide)