How do I upload or change my profile photo?

Upload, change, or remove your profile photo from the Settings page in the staff portal.

Plans:
StarterProfessionalBusiness
For:Staff
0:00 / 1:25
Listen to this article

Your profile photo appears on admin staff cards, the kiosk login screen, and your staff sidebar. Here's how to set it up, change it, or remove it.

Upload a profile photo

  1. Open the staff portal and tap the menu (☰) in the top-left.
  2. Select Settings.
  3. Tap Upload Photo beneath your current avatar.
  4. Choose Camera to take a new photo, or Gallery to pick an existing image.
  5. Use the cropper to frame your face in a square. Drag and pinch to adjust.
  6. Tap Done. Your photo uploads and appears across the platform within seconds.

Change your photo

Repeat the steps above — the new image replaces the old one automatically.

Remove your photo

  1. Go to Settings in the staff portal.
  2. Tap the Remove button beneath your current photo.
  3. Confirm removal. You'll revert to the default initial-based avatar.

Technical details

  • Accepted formats: JPEG, PNG, HEIC (iPhone), and WebP.
  • Maximum upload size: 5 MB.
  • Photos are automatically resized to 512×512 pixels and converted to JPEG.
  • Photos are stored in a private S3 bucket with presigned URLs — no public access.