How does missed clock-out detection work?

Automatic flagging when staff forget to clock out.

Plans:
StarterProfessionalBusiness
For:Admin

If a staff member clocks in but doesn't clock out, the system detects it the next morning (from about 9am, once the shift day has passed) and handles it automatically.

What happens

  • If they were rostered that day: the finish is provisionally set to their rostered end time, the hours are logged, and it's marked Auto — confirm so you can verify (they may have worked a little more or less).
  • If there was no roster: it's left open at 0 hours under Missed Clock-Outs for you to add the real finish time.
  • Admins get a push notification — once, plus one reminder ~24 hours later if it's still unresolved, then it stops (no daily nagging). On Professional+, email recipients are also notified.
  • Resolve it from Monitor → Flagged: Confirm the auto time, Accept the staff's claimed finish, or Add / Edit Clock Out. Staff are also prompted to explain and give their finish time on their next clock-in.