4 min read15 April 2026
Summary
Don't wait until the end of the day to discover a staff member didn't show up. SMS Late Start Alerts notify managers instantly when someone is late to their rostered shift.
How It Works
- Create a roster with scheduled shift times for each staff member
- When a rostered shift starts and the staff member hasn't clocked in, the system detects it
- An SMS is sent to the configured manager's phone number
- The manager can take immediate action — call the staff member or arrange cover
Works Alongside Email Alerts
SMS alerts complement the existing email alert system. You can have both — SMS for urgent real-time notification and email for a detailed daily summary. Subscribe up to 5 email addresses for late starter reports.
No App Required
SMS alerts work on any phone — no app download needed. This makes it perfect for managers who aren't always at a computer but need to stay informed about staffing issues.