SMS Late Start Alerts: Instant Notifications When Staff Are Late
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SMS Late Start Alerts: Instant Notifications When Staff Are Late

4 min read15 April 2026

Summary

Don't wait until the end of the day to discover a staff member didn't show up. SMS Late Start Alerts notify managers instantly when someone is late to their rostered shift.

How It Works

  1. Create a roster with scheduled shift times for each staff member
  2. When a rostered shift starts and the staff member hasn't clocked in, the system detects it
  3. An SMS is sent to the configured manager's phone number
  4. The manager can take immediate action — call the staff member or arrange cover

Works Alongside Email Alerts

SMS alerts complement the existing email alert system. You can have both — SMS for urgent real-time notification and email for a detailed daily summary. Subscribe up to 5 email addresses for late starter reports.

No App Required

SMS alerts work on any phone — no app download needed. This makes it perfect for managers who aren't always at a computer but need to stay informed about staffing issues.

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📖 From the Guide

Step-by-step instructions for the features mentioned in this article.