Summary
Not every business fits neatly into a pricing tier. You might love the Starter plan but need a few more staff slots. Or you're on Professional and want AI without jumping to Business. Today, we're launching Add-ons — purchasable extras that let you customise your plan to fit exactly what you need.
Four Add-ons Available Now
Extra Staff Pack — $10/month
Need more staff slots without upgrading your entire plan? The Extra Staff Pack adds capacity to your current tier:
- Starter plan: +10 staff slots (up to 1 pack)
- Professional plan: +20 staff slots per pack (up to 2 packs)
Perfect for seasonal businesses that need temporary capacity, or growing teams that aren't quite ready for the next tier.
Extra Location Pack — $10/month
Opening a new location but don't need all the features of a higher plan? Add more locations:
- Starter plan: +2 locations (up to 1 pack)
- Professional plan: +5 locations (up to 1 pack)
AI Assistant — $15/month
Previously exclusive to the Business plan, the AI Assistant is now available on Starter and Professional plans. Ask questions about your business data in plain English — staff hours, pay estimates, roster comparisons, leave status, and more. 25 specialised tools connected to your real data.
AI Agent — $25/month
The AI Agent goes beyond questions — it takes action. Create shifts, add staff, fix missed clock-outs, approve leave, and manage availability through natural conversation. Every action requires your explicit confirmation before anything changes. Available on Professional plans.
The AI Agent includes the AI Assistant — no need to purchase both.
How It Works
- Go to Settings → Membership in your admin dashboard
- Scroll to the Add-ons section
- Choose monthly or yearly billing (save ~17% with yearly)
- Click Purchase — you'll be taken to a secure Stripe checkout
- Your add-on activates immediately after payment
Each add-on is a separate subscription. Cancel anytime — it stays active until the end of your billing period.
Smart Upgrade Logic
We've built intelligence into the system so you never pay for something you don't need:
- If you upgrade to Business, your AI add-ons are automatically cancelled (they're included in Business)
- If you purchase the AI Agent, any existing AI Assistant subscription is cancelled (the Agent includes the Assistant)
- Staff and Location packs respect your plan's maximum — you can't over-purchase
- When you hit a limit, the upgrade prompt now shows both options: upgrade your plan or add a pack
Pricing Summary
| Add-on | Monthly | Yearly | Available On |
|---|---|---|---|
| Extra Staff Pack | $10 | $100 | Starter, Professional |
| Extra Location Pack | $10 | $100 | Starter, Professional |
| AI Assistant | $15 | $150 | Starter, Professional |
| AI Agent | $25 | $250 | Professional |
Why Add-ons?
We heard from customers who said: "I love my plan, but I just need one more thing." Forcing an upgrade for a single feature felt wrong. Add-ons give you granular control over what you pay for.
A Starter customer with 12 staff no longer needs to jump to Professional ($69/mo) just for capacity — they can add a Staff Pack for $10/mo and stay on Starter ($29/mo + $10/mo = $39/mo vs $69/mo).
A Professional customer who wants AI doesn't need to commit to Business ($119/mo) — they can add the AI Assistant for $15/mo or the full Agent for $25/mo.
What's Next
This is just the beginning. We're exploring more add-ons based on customer feedback — SMS alert packs, advanced reporting, and custom integrations. If there's something you'd like to see as an add-on, let us know through the contact form.
Add-ons are available now for all Starter and Professional customers. Head to Settings → Membership to get started.